Knowledge and learning

Give the AI reliable business knowledge from documents, websites, and FAQs.

Learn how the website widget and test conversation receive knowledge-based suggested questions.

Decide which improvements can update managed content, then continue managing the adopted result.

Inspect learned capabilities, disable incorrect skills, and manage customer-specific memory.

Submit a correction from a real conversation and verify that the AI uses the new capability.

Add reliable customer-service material to the knowledge base.

Crawl public pages and refresh knowledge after the website changes.

Authorize a read-only scope and import Notion pages into the knowledge base.

Determine whether a document or website is ready for AI answers.

Distinguish To confirm, Adopted, and Ignored suggestions from the state of the resulting content.

Manage an adopted skill from testing through activation, copy, pause, rollback, and deletion.

Complete a governed learning cycle from Yuna teaching or correction through review, testing, and activation.