YundaDeskFree
Free$0
Great for getting started and validating your support flow.
- 2 agents
- 1 channel
- 100 conversations / month
- 1,000 messages / month
- 1,000 AI credit / month
YundaDesk Pricing
Pay as you grow, with AI credits included in every plan
Choose by team stage, from the $0 Free plan to Starter at $20 / month, Pro at $200 / month and a custom Enterprise plan.
Monthly billing
Billing modelPlan + AI credits
Billing methodNo per-conversation surcharge
ScalingUpgrade or customize Enterprise
Plans
Start running, then upgrade as you grow
Pricing, seats, channels, conversations, messages and AI credit limits match the workspace.
Starter
Upgrade$20/ month
Great for small teams connecting more channels.
- 2 agents
- 10 channels
- Unlimited conversations
- Unlimited messages
- 10,000 AI credit / month
Pro
Recommended$200/ month
Great for teams running steady operations that need branding.
- 10 agents
- 30 channels
- Unlimited conversations
- Unlimited messages
- 100,000 AI credit / month
- Help center & branding
Enterprise
Contact salesCustom
Great for teams needing dedicated quotas, support and delivery.
- Custom seats and channels
- Unlimited conversations
- Unlimited messages
- Dedicated support
- Enterprise-grade SLAs
Plan comparison
Compare all four plan limits at a glance
Swipe horizontally on mobile to view the full table.
| Plan details | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Plan limits | ||||
| Agents | 2 | 2 | 10 | Custom |
| Channels | 1 | 10 | 30 | Custom |
| Conversations / month | 100 | Unlimited | Unlimited | Unlimited |
| Messages / month | 1,000 | Unlimited | Unlimited | Unlimited |
| AI credit / month | 1,000 | 10,000 | 100,000 | Contact to confirm |
| Additional capabilities | ||||
| Help center & branding | Contact to confirm | |||
| Dedicated support | ||||
| Enterprise-grade SLAs | ||||
AI credits
Explainable AI usage, predictable billing
Free, Starter and Pro include 1,000, 10,000 and 100,000 AI credits per month. Choose Enterprise when you need dedicated quotas, support and delivery.
Free: 1,000 AI credits / month to validate your support flow.
Starter: 10,000 AI credits / month for small teams connecting more channels.
Pro: 100,000 AI credits / month, plus help center and branding.
FAQ
Pricing questions
Do I need a credit card to start Free?
No. Free is $0 and includes 2 agents, 1 channel and 1,000 AI credits per month to validate your support flow.
What is the difference between Starter and Pro?
Starter is $20 / month with 2 agents and 10 channels. Pro is $200 / month with 10 agents, 30 channels, plus help center and branding.
What happens when my plan's AI credits run out?
Buy AI Credit in the workspace to top up your balance, or upgrade your plan. If no Credit package is available, contact operations to confirm a top-up option.
Can I upgrade or downgrade my plan?
Yes. The workspace shows the available upgrade or downgrade action for your current plan; timing follows the confirmation shown there.
Are these the final prices?
Free, Starter and Pro use the monthly USD prices shown here. Enterprise is customized by seats, channels, dedicated quotas and service requirements.
Who should use Enterprise?
Enterprise is for teams that need custom seats and channels, dedicated support and enterprise-grade SLAs.
Run real channels first, then choose the right plan
Start free with no credit card required. Let AI catch the first layer of inquiries while humans stay in control.