YundaDesk
Free
Free$0
Great for experiencing the complete support workflow.
- Unlimited agents
- Unlimited channels
- Unlimited conversations
- Unlimited messages
- 1,000 AI credit / month
- All product capabilities except YundaDesk branding removal
YundaDesk Pricing
Pay as you grow, with AI credits included in every plan
Choose by team stage, from the $0 Free plan to Starter at $20 / month, Pro at $200 / month and a custom Enterprise plan.
- Billing model
- Plan + AI credits
- Billing method
- No per-conversation surcharge
- Scaling
- Upgrade or customize Enterprise
Plans
Start running, then upgrade as you grow
Pricing, seats, channels, conversations, messages and AI credit limits match the workspace.
Starter
$20/ month
Great for teams that need custom branding.
- Everything in Free
- 10,000 AI credit / month
- Remove YundaDesk branding
Pro
Recommended$200/ month
Great for teams that need more AI support capacity.
- Everything in Free
- 100,000 AI credit / month
- Remove YundaDesk branding
Enterprise
Contact salesCustom
Great for teams that need unlimited AI Credit.
- Everything in Free
- Unlimited AI credit
- Remove YundaDesk branding
Plan comparison
Compare all four plan limits at a glance
Swipe horizontally on mobile to view the full table.
| Plan details | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Plan limits | ||||
| Agents | Unlimited | Unlimited | Unlimited | Unlimited |
| Channels | Unlimited | Unlimited | Unlimited | Unlimited |
| Conversations / month | Unlimited | Unlimited | Unlimited | Unlimited |
| Messages / month | Unlimited | Unlimited | Unlimited | Unlimited |
| AI credit / month | 1,000 | 10,000 | 100,000 | Unlimited |
| Additional capabilities | ||||
| Remove YundaDesk branding | ||||
AI credits
Explainable AI usage, predictable billing
Free, Starter and Pro include 1,000, 10,000 and 100,000 AI credits per month. Enterprise includes unlimited AI credits.
New workspaces receive 10,000 extra AI Credit by default, issued once and available until used. Check the workspace for the actual bonus.
Free: 1,000 AI credits / month to experience the full support workflow.
Starter: 10,000 AI credits / month, YundaDesk branding removal included.
Pro: 100,000 AI credits / month for teams with heavier AI reception volume.
FAQ
Pricing questions
Do I need a credit card to start Free?
No. Free is $0 with unlimited agents, channels, conversations and messages, 1,000 AI credits per month, and full product features (YundaDesk branding removal excluded).
What is the difference between Starter and Pro?
Both include everything in Free plus YundaDesk branding removal. The difference is the AI credit allowance: 10,000 / month on Starter and 100,000 / month on Pro.
What happens when my plan's AI credits run out?
Buy AI Credit in the workspace to top up your balance, or upgrade your plan. If no Credit package is available, contact operations to confirm a top-up option.
Can I upgrade or downgrade my plan?
Yes. Upgrades go to order confirmation and activate after successful payment. Downgrades can be scheduled for the next billing day; your current plan remains active until the end of the cycle.
Are these the final prices?
These are base monthly USD prices. Purchase duration, plan discounts, upgrade credits and coupons may affect the amount due; check the workspace order confirmation. Contact support to confirm Enterprise pricing, quotas and delivery arrangements.
Who should use Enterprise?
Teams that need unlimited AI credits: everything in Free, YundaDesk branding removal included, and no AI credit cap.
Run real channels first, then choose the right plan
Start free with no credit card required. Let AI catch the first layer of inquiries while humans stay in control.
