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About Us

About Shenzhen Zhi’an Technology Co., Ltd.

Last updated: August 7, 2026

YundaDesk is an omnichannel customer service software product developed and operated by Shenzhen Zhi’an Technology Co., Ltd. (深圳市知安科技有限公司), a technology company that provides customer service software and related technology services for international and cross-border business teams.

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Company and Product

  • Shenzhen Zhi’an Technology Co., Ltd. (深圳市知安科技有限公司) is the legal entity behind the YundaDesk brand and product, responsible for developing and operating the YundaDesk website, software products and related services.
  • YundaDesk helps businesses manage customer inquiries from websites, email, instant messaging services, and social media channels that have been connected with the applicable platform authorization. It also supports team collaboration, customer service automation, and AI-assisted capabilities.
  • “Shenzhen Zhi’an Technology Co., Ltd.” is an English display name. The Chinese legal entity is 深圳市知安科技有限公司.

Company Information

  • Legal entity: 深圳市知安科技有限公司
  • English display name: Shenzhen Zhi’an Technology Co., Ltd. (display translation only, not a registered English company name)
  • Office address: 4A, C4/F, Zhongke Naneng Building, No.06 Yuexing 6th Road, Gaoxin Community, Yuehai Street, Nanshan District, Shenzhen, Guangdong, China
  • Phone: 0755-26429577
  • ICP filing: 粤ICP备2023120911号-3 (verifiable at beian.miit.gov.cn)

What We Do

  • We provide omnichannel AI customer service, customer communication collaboration and marketing automation software for cross-border commerce, exporters, independent stores and global teams.
  • The product is delivered as a subscription (SaaS); plans and pricing follow the official pricing page.
  • Third-party channels such as instant messaging and social media platforms are connected subject to each platform's review and authorization process; see the channels page for current availability.