YundaDeskDeliver one AI support capability to multiple global clients
YundaDesk gives cross-border operators, site-build agencies, support outsourcers, and SaaS integrators a multi-tenant, white-label, configurable omnichannel AI support platform. You deliver the capability centrally while clients operate under their own brands and channels.
Delivering support across clients is hard to scale and keep isolated
Many clients, inconsistent delivery standards
Every global client has different channels, languages, knowledge bases, and service processes, making delivery expensive to repeat.
White-label brand experience is required
Agencies need to deliver support entry points, consoles, and service experiences under their own brand or each client brand.
Tenant data must stay isolated
When multiple clients share one capability base, messages, customer data, knowledge base, and AI learning results cannot leak across tenants.
Split agency delivery into tenants, brands, capabilities, and operations
Multi-tenant management
Create an independent tenant for each client, isolating channels, members, data, knowledge base, and AI learning results.
White-label delivery
Present support capabilities under the agency brand or client brand, reducing client awareness of the underlying tool.
Capabilities installed on demand
Install channels, templates, automation, and AI skills by client industry, without paying for capabilities that are not needed.
Unified operations view
Agencies can view client activation, conversation volume, AI coverage, and pending risks from one place.
From a new client contract to AI support delivery
Create a tenant for the new client
Copy an industry template and configure brand, channels, agents, knowledge base, and plan capabilities.
Connect client channels
Connect WhatsApp, TikTok, Instagram, website widgets, and other channels based on the client business.
Deliver AI support capability
AI answers common questions first and routes risky actions to humans; the agency can help maintain the knowledge base.
Operate and review continuously
Review performance, learning suggestions, pending approvals, and expandable capabilities by tenant.
Common capabilities for agency delivery
White-label delivery questions
How far does white-labeling go? Will clients notice they are using YundaDesk?
Starting at the Pro plan, white-labeling and a dedicated help center are included. The support entry point and console can be presented under your brand or your client's brand, reducing client awareness of the underlying tool.
We serve multiple clients. Could their data mix together?
No. Each client is an independent tenant. Channels, members, knowledge base, and AI learning results are isolated by tenant, so one client's data and learning results never carry over to another.
How do we price this for clients? Is there a per-conversation surcharge?
All four plans are publicly priced: Free, Starter at $20/month, Pro at $200/month, and a custom Enterprise plan. AI credits are included in every plan with no per-conversation surcharge, so you can quote clients directly off the plan pricing.
Every client needs different channels and AI skills. Can we install capabilities on demand?
Yes. Install channels, templates, automation, and AI skills based on each client's industry, without paying for or configuring capabilities they do not need.
Can we onboard a new client quickly, or do we build everything from scratch each time?
You do not start from scratch. Copy the matching industry template, then configure brand, channels, agents, and knowledge base to go live, which delivers faster than building each client's setup from the ground up.
Turn support capability into repeatable service delivery
Create an independent tenant for each global client, then connect channels, install capabilities, and govern AI learning and delivery results.