New AI Agent can now build your knowledge base, connect channels and invite agents — all by chat Try it now
Help homeProductPricingBlog
Start freeLog in

Fix sign-in and session activation

Troubleshoot failed login, repeated sign-out, and session activation errors.

Updated 2026-07-17

Successful sign-in requires a valid account, an available workspace, and browser storage for the session.

Try first#

  1. Refresh the sign-in page and enter the account again.
  2. Confirm that you use the correct YundaDesk address.
  3. Check whether the browser blocks required cookies or local storage.
  4. Try a private window to rule out an old session conflict.
  5. Ask an administrator to confirm that the account and workspace are active.

If it still fails, record the time, browser, page address, and complete visible error. Never send a password, code, token, or browser cookie.

For repeated sign-outs, check system time, browser extensions that clear site data, and whether multiple environments use the same address.

Didn't find your answer?

Start free and try the real product, or reach out — humans are as online as the AI.