Fix sign-in and session activation
Troubleshoot failed login, repeated sign-out, and session activation errors.
Updated 2026-07-17
Successful sign-in requires a valid account, an available workspace, and browser storage for the session.
Try first#
- Refresh the sign-in page and enter the account again.
- Confirm that you use the correct YundaDesk address.
- Check whether the browser blocks required cookies or local storage.
- Try a private window to rule out an old session conflict.
- Ask an administrator to confirm that the account and workspace are active.
If it still fails, record the time, browser, page address, and complete visible error. Never send a password, code, token, or browser cookie.
For repeated sign-outs, check system time, browser extensions that clear site data, and whether multiple environments use the same address.