Getting started
Go from first login to a verified AI customer service conversation.
5 articlesMeet YundaDesk
Understand the core roles in YundaDesk and how they work together.
What using YundaDesk looks like day to dayUnderstand how AI customer service, the human team, Yuna, knowledge, and reports work together from setup to daily operations.
15-minute quick startConnect a channel, add knowledge, and complete an AI answer test.
Sign in and enter your workspaceSign in to YundaDesk and confirm that you are in the correct workspace.
Invite team membersInvite agents or administrators and assign an appropriate role.