Channels
Connect customer messages to YundaDesk and verify real delivery.
9 articlesChannel overview
Connect, enable, and maintain customer messaging channels.
Install the website widgetAdd customer chat to your website and verify both messages and AI replies.
Connect TelegramBring Telegram customer messages into the YundaDesk Inbox.
Connect WeChat Customer ServiceAuthorize an enterprise, assign customer service accounts, and bring customer messages into the YundaDesk Inbox.
Connect a personal-account cloud deviceConnect your own social account in preview and understand login, status, and risk.
Configure Custom API and event webhooksConfigure Custom API Callback or local Pull, signatures, and event webhooks.
Verify real channel deliveryTest inbound messages, replies, and delivery from a real customer client.
Customize the website widgetAdjust customer-visible branding and content in the website chat widget.
Troubleshoot TelegramDiagnose missing Telegram inbound messages and undelivered replies.